Insurance guidance

Using Bupa for podiatry at The Hub Glasgow.

If you plan to use Bupa, the safest route is to get the right authorisation before you book. This page gives you the information to check with Bupa first.

Bupa podiatry is available with Sarah-Jane Walls. Physiotherapy recognition is pending. Check your podiatry cover, authorisation and any excess before booking. Our physiotherapy application is pending; Bupa-funded physiotherapy is not yet available at The Hub Glasgow.
See procedure codes

Before you book

The four checks that avoid problems later.

Bupa needs to confirm what your policy covers. We can guide you on the appointment route, but you are responsible for gaining authorisation before treatment. If your policy does not authorise the right codes, fees may apply.

01

Call Bupa

Ask whether your policy covers podiatry with Sarah-Jane Walls at The Hub Glasgow. Use provider number 85013469.

02

Ask for the right codes

Use the procedure codes below and ask Bupa to authorise the correct codes before your appointment.

03

Send details

Send us your pre-authorisation number, claim reference and the appointment codes Bupa has approved.

04

Book safely

Once the route is clear, we can help you book the right appointment or advise if self-pay is simpler.

Provider numbers

Use the provider number when you call.

Give Bupa the provider number below and ask them to confirm the appointment codes they will authorise under your policy.

SJ Walls Advanced MSK podiatrist and clinical director. Bupa provider number 85013469.
Recognised
Ollie Podiatrist and clinical lead. Ask Bupa before booking with a named clinician.
Check with Bupa
Mansi Physiotherapist. Our practice recognition application is pending. Bupa physiotherapy appointments are not yet available.
Application pending
The Hub Glasgow Use provider number 85013469 unless Bupa gives you different instructions.
Number live

Procedure codes

Codes to ask Bupa about.

These are the procedure codes to discuss with Bupa. Ask Bupa to authorise the relevant codes before your appointment and confirm whether any excess, shortfall or policy restriction applies.

AA145

Initial consultation

Initial podiatry visit including cryotherapy and local anaesthetic where covered.

  • Ask Bupa to authorise AA145.
  • Bring the authorisation number to your appointment.
AA641

Follow-up consultation

Follow-on podiatry visit including cryotherapy and local anaesthetic where covered.

  • Often needed alongside other procedures.
  • Ask how many follow-ups are authorised.
AA628

Nail surgery

Avulsion or wedge excision of nail package by podiatrist, including local anaesthetic.

  • Ask for AA628.
  • Also request at least 2 x AA641 follow-up appointments.
AA100 + AA641

Swift verruca treatment

Microwave ablation therapy for warts and verrucae, including consultation.

  • Ask Bupa to authorise AA100 for Swift.
  • Ask whether AA641 is also needed for the appointment or follow-up element.
AA365 + AA145 + AA641

Gait analysis

Gait analysis including biomechanical assessment with video infra-red computerised analysis.

  • Consultant referral only.
  • AA365 for gait analysis.
  • AA145 and AA641 may be needed for assessment and report writing.
Check first

Shockwave therapy

Bupa may not fund podiatrists to administer shockwave therapy.

  • Our physiotherapy recognition is pending; do not book Bupa-funded physiotherapy yet.
  • Speak to us before booking this route.

What may not be covered

Some care is usually self-pay.

Bupa policies vary, but these are common areas where patients may need to pay directly.

  • Routine foot care and general maintenance podiatry.
  • Conservative management of foot conditions unless Bupa confirms otherwise.
  • Medical devices such as orthotics, braces, splints and similar products.
  • Medication, retail products, dressings or items supplied for home use.
  • Any appointment or treatment without pre-authorisation.
Authorisation is your responsibility

We cannot guarantee that Bupa will pay for an appointment. If Bupa does not authorise or pay the full fee, you are responsible for the balance.

Send details before attending

Email your authorisation number, claim reference and any Bupa instructions before your appointment where possible.

Excesses and shortfalls

If Bupa advises that an excess or shortfall is due, this is paid directly to The Hub Glasgow.

Mansi and physiotherapy routes

Our physiotherapy practice recognition application is pending. Please do not book physiotherapy expecting Bupa cover until recognition is confirmed. Self-pay physiotherapy remains available.

Need help?

Ask before booking if you plan to use Bupa.

We can help you choose the right appointment type, but Bupa must confirm your cover and authorisation before you rely on insurance payment.

Help with your appointment

Louise and Charlie can help.

Louise is our main Customer Experience Coordinator. Charlie is our AI phone assistant, available 24/7 for booking help and general questions. Ask for the team to follow up during staffed hours if you need a person. Clinic appointments follow clinic hours.

Call 0141 363 0306

For Bupa, the team will help you arrange the appropriate authorised podiatry appointment with the recognised provider.